Shipping Policy

 Shipping Policy

Effective Date: March 10, 2026

We ship worldwide from our carefully selected fulfillment partners located in Île-de-France, France.

1. Processing Time

Orders are processed within 1–3 business days. Onec your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times

Estimated delivery times:

— France: 2–4 business days.

— Europe: 4–7 business days.

— Rest of World: 7–14 business days

Shipping rates are calculated at checkout based on your delivery destination.

3. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

4. Lost or Damaged Orders

If your package is lost or arrives damaged in transit, please contact us within 7 days of delivery. We will review the issue and work with the carrier to find an appropriate solution.

5. Delayes

While we do our best to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier-related issues.

6. Contact Us & Business Information

HappyTails & Yev™
Operating from France

If you have any questions regarding shipping, contact us at:

Email: support@happytailsyev.com